Helping Hands PRP Inc. - Privacy Policy
Effective 4/8/2026
Helping Hands PRP Inc. (“Helping Hands,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your information. As a provider of psychiatric rehabilitation services in the State of Maryland, we take this responsibility seriously.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.
1. Information We Collect
a. Information You Voluntarily Provide
We may collect personal information that you choose to provide, including:
Name
Email address
Phone number
Mailing address
Information submitted through contact or referral forms
b. Health-Related Information
If you submit information related to services, you may voluntarily provide sensitive personal or health-related information.
Important: Information submitted through this website is not guaranteed to be secure and should not be used to transmit highly sensitive or urgent medical information.
c. Automatically Collected Information
We may collect limited technical data such as:
IP address
Browser type
Pages visited
Date and time of visits
This information helps us improve website performance and user experience.
2. How We Use Your Information
We may use your information to:
Respond to inquiries and referrals
Provide information about our services
Improve our website and communication
Maintain internal records
We do not sell or rent your personal information.
3. Confidentiality and HIPAA
Helping Hands PRP Inc. complies with applicable federal and Maryland laws regarding confidentiality, including the Health Insurance Portability and Accountability Act (HIPAA).
However:
This website is not a HIPAA-compliant platform
Submitting information through the website does not establish a provider-client relationship
Protected health information (PHI) should only be shared through secure, authorized channels
If you become a client, you will receive a separate Notice of Privacy Practices describing how your health information is used and protected.
4. Sharing of Information
We may share information:
With service providers who support our website (e.g., hosting platforms)
When required by law, regulation, or legal process
To protect the safety and rights of individuals
We do not share personal information for marketing or commercial resale purposes.
5. Data Security
We take reasonable administrative and technical measures to protect your information. However, no website or internet transmission can be guaranteed to be fully secure.
6. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Your Rights
Depending on applicable Maryland and federal laws, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Ask questions about how your data is used
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us.